Leading Financial Services MNC

Objectives:

• Generate 360° view of client’s relationship
• Understand credit risk
• Improve Real-time credit-decision making
• Maintain and manage 10 million customers and growing rapidly

Leading Insurance Company

Objectives:

• Identify market segments based on profile and potential using k-clustering techniques
• Identify segments to cross-sell specific products
• Understand correlation between agent behavior and customer continuity

Travel Industry

Objectives:

• Differentiating potential loyal customers from disloyal customers with reference to Hotel industry using qualitative and quantitative models
• Analysing “experiences” of service expressed in online blogs or travel site reviews
• Interdisciplinary approach using text mining, sentiment-analysis and discriminant analysis

Telecom Industry

Objectives:

• Location of drop box and convenience centres proximate to customer
• Identify customers and customer households
• Consolidate billing cycles